Ticket Product Sales is part of the office staff and will be responsible for delivering outstanding guest service while facilitating the sale of Lift Tickets, Season Passes, fulfilling pre-purchased sales orders. This position requires a full knowledge of our programs and services and is responsible for collecting guest information. The Sales Agent will also resolve guests product/ticket issues, facilitate refunds and work directly with management and other team members of the office by responding to guests inquiries with quality information about the resort. You will receive a high level of guest interaction and will be the face of Mount Kato! We are looking for guest service individuals who are positive, outgoing, have a passion for the outdoors, are well disciplined, and take pride in their work.